CORPORATE TRAINING
GLOBAL WORKPLACE COMPETENCIES
To Deliver Organisational Responsibilities Effectively
Cloud Counselage is closely working with organisations as knowledge partners to help them build exceptional workforce and teams by delivering highly researched and updated training programs in the area of workplace competencies.
Being a global organisation building massive workforce capacities ourselves, we understand the importance of productivity, teamwork, and customer satisfaction.
In this age of AI & Automation, when teams are competing with machines, a study suggests by 2030, 85% of human jobs will be driven by soft skills. Therefore, it is imperative to prepare the workforce for such jobs, and workplace competencies training can play a pivotal role in the success of an organization.
Workplace competencies refer to the skills, knowledge, and behaviors required to perform a job effectively. Fostering a culture of competencies within an organization can lead to improved employee performance, increased job satisfaction, and enhanced decision-making. Moreover, competent employees are better equipped to adapt to changing business environments and technologies. By prioritizing workplace competencies, organizations can reap numerous benefits, including increased productivity, better teamwork, and improved customer satisfaction.
These skills take time to develop and must be practiced and reinforced across various environments to better prepare them for competitive employment. A structured approach and conscious efforts can help develop these competencies.
TOPICS
Covering Knowledge, Skills, Abilities, and Behaviours
How an employee can manage themself and their approach to work
- Accountability and Integrity
- Innovation and Creativity
- Problem Solving and Decision Making
- Self-Awareness
- Self-management
- Professionalism
- Communication
- Career Management
Suitability: Employees at all levels
How effectively employees communicate with others, work on a team, and manage conflict or difference
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Collaboration and Teamwork
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Respect for Diversity
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Conflict Management
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Customer Service
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Listening, Speaking, and Presenting
- Written Communication
Suitability: Employees at all levels
How efficiently and successfully employee can execute their job and achieve their objectives
- Accountability and Integrity
- Information and Technology
- Planning and Prioritization
- Process and Project Management
- Policies and Systems
- Data Driven Mindset
Suitability: Employees at all levels
How well the manager/leader can hire, develop, and manage individuals and team as a whole
- Accountability and Integrity
- Building Effective Teams
- Hiring and Staffing
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Developing Employees
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Managing and Measuring Work
Suitability: For Managers and leaders only
How well leader contribute to the mission and objectives of the team and the organization at large
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Change and Resilience
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Customer Focus
- Organizational Acumen Race, Equity, and Difference
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Strategic Ability
Suitability: For leaders only
SESSION APPROACH
To Ensure Success
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Pre-session Assessment
To understand the participants training needs
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Curated By Experts
Based on participants training needs
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Reinforcement -Tasks
Ensuring the implementation of the training
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Role Play/Simulation
Experiential Learning during the session (On site)
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Post-session Assessment
To gauge the impact of the session
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Session Handbook
Material for post-training support
TRAINER PROFILE
Designed & Delivered By The Best
WHY WE STAND OUT
Our Specialisation
Our focus area is training on workplace competencies only
Global Organisation
Our Trainers have understanding of global work culture
Best Team Culture Award
We understand the importance of employee development and satisfaction